Tampa Bay Landscape Design Frequentley Asked Questions. 813.963.1251

FAQs Cont'd

Does Tampa Landscape Design do the installation?

Yes. Tampa Landscape Design uses licensed carpenters, masons, lighting specialists, water feature builders and landscaping irrigation specialists. These associates understand our quality standards and landscape design styles.

Can we e-mail Tampa Landscape Design?

Yes, but you will have to complete the Contact Us form because we get lots of spam generated by spiderbots. Feel free to call Tampa Landscape Design with questions. E-mail is the preferred method of communication design ideas and gathering info.

How long will the landscape design process take?

The landscape design process can take anywhere from a week to a month, or more if you keep amending the design criteria. Design duration depends on the project's complexity, current client workload and your timeliness in responding to our communications.

What if I change my mind and want a refund?

Tampa Landscape Design employs a methodical, customer-service oriented, time-consuming information gathering process that will result in the landscape design that you asked for. This includes a plant list, a plan, and detail drawings. If the contract is terminated at any stage of the landscape design process, the client is obligated to pay for the Tampa Landscape Design's time and incurred expenses at the contractually agreed upon rates, even if there is no plan yet completed. If terminated early (i.e., during or after the initial client interviews and site analyses, photography), there may not be much to reflect the efforts of the designer, but the time/cost will be incurred and due. If you just stop without notifying us, we will wait 60 days and then bill you for time and expenses incurred or the fee balance, whichever is lower.

What can I expect during installation?

Think of it like any remodeling project. It could proceed without a hitch --or-- there could be last minute changes, delays, misunderstandings, surprises, executive decisions made in your absence that have to be undone, confusions, miscommunication, deaths in families, personality conflicts, hidden below ground obstacles, discontinued inventories, cut cables, broken irrigation lines, and whatever else the universe can cook up. When you work with Lauren Shiner Tampa Landscape Design, we help prepare you for and help you work through any issue that may arise.

What if I want to install the landscape myself or hire my own installer?

That's fine with us, but there may be a charge for work done during the design phase. Be aware that many nurseries have staff who don't know the varieties of the plants they are selling. Plant varieties can vary within the same family so much that they won't work for your site. Not knowing this, you might then blame us for a bad design.